Office Coordinator

Office Coordinator

Position Details
Duration Indefinite
Position Type Full-time
Additional Details Department: Development
Location Main Property
365 Marie Avenue West, West St. Paul, MN 55118
Contact Number 651-455-4531

Position Description


To provide customer service, database and administrative support organization-wide. Present a professional, welcoming first contact to all visitors, program participants, funders, vendors, board members, staff, volunteers, media, etc. – by phone, in person and email. Develop and implement efficient office systems.

Essential Functions and Basic Duties:

Front Desk
– Staff front desk from 8:00 a.m. to 4:30 p.m. Monday through Friday
– Greet and direct visitors and registrants
– Answer phone and provide information to callers, transfer calls as needed
– Effectively convey Dodge Nature Center mission, vision and programs
– Direct communications efficiently to appropriate departments and staff
– Maintain supply of maps, information for visitors

Database
– Process registrations, maintain registration database, generate registration lists
– Data entry with strong data integrity
– Maintain web content

Administrative Support
– Process mail and monitor mail meter
– Produce correspondence
– Process revenue and prepare statements
– Monitor and order office supplies
– Event support for donor and community events
– Maintain staff lists
– Monitor and respond to general inbox inquiries
– Other Duties as Assigned

Performance Measurements
– Annual review and evaluation

Qualifications


– Bachelor’s degree with one year of administrative experience or equivalent combination of education and experience
– Excellent customer service skills
– Proficiency with Microsoft Word, Excel and Outlook
– Proficiency with office equipment including copier, mail meter, multi-line phone
– Experience with databases, Raiser’s Edge preferred
– Experience with website software, WordPress preferred
– Excellent interpersonal, written, and oral communication skills
– Strong attention to detail and commitment to sensitivity with confidential information
– Ability to stay on-task with multiple interruptions
– Ability to work with individuals from diverse backgrounds
– Commitment to Dodge Nature Center mission
– Some evenings and weekends may be required

Physical Activities and Requirements of this position:
– Must be able to sit at computer for long periods of time, and be able to lift and carry 20 pounds to waist level.

How to Apply


Please email resume and cover letter by 4:00 p.m. Friday, March 29, 2019 to Rachel Hughes, Development Director, rhughes@dodgenaturecenter.org

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